Terms of Business

Last updated: 4 August 2026

1. These terms

These Terms of Business, together with the written proposal we issue for your matter (the "Proposal"), form the agreement between you and Nineteenth Street Group Ltd, trading as Nineteenth Street, a company registered in England & Wales, Company No. 17364633, registered office Unit 82a James Carter Road, Bury St. Edmunds, United Kingdom, IP28 7DE ("Nineteenth Street", "we", "us"). If the Proposal and these terms conflict, the Proposal applies. We may update these terms from time to time; the version in force when you accept a Proposal is the one that applies to that engagement.

2. Who we are and what we do

Nineteenth Street is a legal and business consultancy. We provide legal support and business consultancy services, including contract drafting, review and negotiation, debt recovery support, business strategy and related services. We are not a firm of solicitors or barristers, we are not regulated by the Solicitors Regulation Authority or the Bar Standards Board, and we do not carry out reserved legal activities within the meaning of the Legal Services Act 2007 (such as the exercise of rights of audience or the conduct of litigation). Where your matter requires a regulated professional, we will tell you promptly and can help you find one.

3. Engagement

Each engagement begins when you accept a Proposal (by email confirmation, signature, or payment of the first invoice, whichever is earliest). The Proposal sets out the scope of the services, the timeline and the fee. Work outside the agreed scope will be quoted separately before it is carried out.

4. Fees and payment

• Fees are fixed and agreed in advance in the Proposal. Retainer services are billed at the agreed monthly amount.
• Unless the Proposal says otherwise, invoices are payable within 14 days. Retainers are payable monthly in advance.
• Late payments may attract interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998 (business clients) or interest at 4% above the Bank of England base rate (consumer clients).
• We may pause work on unpaid accounts after giving you notice.
• Third-party costs (such as court fees, company filing fees or counsel's fees) are not included in our fees and will only be incurred with your prior agreement.

5. Your responsibilities

You agree to give us instructions, information and documents that are accurate and complete, to respond to reasonable requests promptly, and to tell us about any deadlines when instructing us. Timescales we give depend on this cooperation.

6. Confidentiality

We keep information about you and your business confidential, and use it only to deliver the services, except where disclosure is required by law or you authorise it. This obligation continues after the engagement ends. Please note that as a consultancy, our communications do not attract legal professional privilege in the way communications with a solicitor or barrister may.

7. Intellectual property

On payment in full, you own the documents we create for you and may use them within your business. We retain ownership of our templates, know-how and working methods, and may reuse non-identifying know-how for other clients.

8. Liability

• Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.
• Subject to that, our total liability arising out of or in connection with an engagement is limited to the greater of the fees paid for that engagement and £100,000.
• We are not liable for indirect or consequential loss, loss of profit, loss of opportunity or loss of data (for consumer clients, this does not affect your statutory rights, and we remain responsible for foreseeable loss caused by our breach or negligence).
• Our services are provided for your benefit only and may not be relied on by third parties.

9. Data protection

We process personal data in accordance with UK data protection law and our Privacy Policy.

10. Consumers: your right to cancel

If you are a consumer (acting wholly or mainly outside your trade, business or profession) and you engage us at a distance (for example by email or video call), you have the right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel within 14 days of the engagement starting, without giving a reason. To cancel, email us a clear statement within that period. If you ask us to begin work during the cancellation period and then cancel, you must pay for the services provided up to cancellation. If the services are fully performed within the period at your request, the right to cancel is lost. We will reimburse any balance due to you within 14 days using your original payment method.

11. Complaints

If something isn't right, we want to know. Our Complaints Policy explains how to raise a concern and how we will handle it.

12. Ending the engagement

You may end an engagement at any time by written notice; we may end it on reasonable written notice, or immediately if invoices remain unpaid after reminder, if you fail to provide instructions, or if continuing would put us in breach of any legal or professional obligation. On termination you pay for work done to that date, and we will hand over documents you have paid for.

13. General

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction (except that consumers resident elsewhere in the UK may bring proceedings in their home courts). If any clause is found unenforceable, the rest remain in force. A person who is not a party has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce these terms.